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| How Does It Work? |
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Allow us to guide you through the steps
that are a key to our success!!!
What
to expect from…
a pleasant in Home Consultation
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Fully understand your
needs and goals |
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Inspect the existing
condition of your home |
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Discuss potential product
possibilities and solutions |
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Provide pricing information |
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Explain the installation
process |
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Let you make an informed
decision |
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a scheduled Job Technician Visit
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Confirm accuracy of measurements |
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Finalize job specs |
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an Internal Review
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Order necessary materials |
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an assigned project coordinator
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provides single point-of-contract |
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Facilitates building
permits and/or homeowner association approvals |
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Schedules all work to
be done |
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the Installation Process
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Installation crews will
introduce themselves to you |
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Discuss any concerns
you may have |
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Conduct a Walk around
of your home |
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Provide you with a customer
satisfaction survey |
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Begin the installation
process using the high protective measures to care for
your property |
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a Zero Defects Quality Assurance Inspection
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Project coordinator will
meet with you at your home |
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explain the operating
aspects of your newly installed products |
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Demonstrate how to best
use and care for them |
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Conduct a onsite inspection
using our Zero Defects Assurance Form |
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a Customer Satisfaction Assurance call
Two weeks later a WINDOW WORKS customer service representative
will call you to inquire about your overall job satisfaction,
and see if you have any questions or additional needs at that
time.
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